A Healthcare Intelligence Agency
Care Delivery is the intersection of clinical expertise and patient needs. The operational demands of new models of care require insights into how clinicians gather needed information and engage patients to change daily behaviors. Successful Care Delivery organizations effectively integrate physical space, workflows, technology and service to meet the demands of consumer-minded patients.
Innovation is iterative. Executing on iteration requires structured approaches to gathering feedback, prioritizing high-value changes and ensuring satisfaction of customer-focused unmet needs. Product Design and Manufacturing techniques teach thoughtful care delivery organizations to rapidly meet these unmet needs without diluting the value promised by their collective expertise and consumer brand.
Health and wealth are intrinsically connected. Health Plans have developed specific methods and approaches for balancing predictable financial costs with the outcomes they achieve. In the new era of accountable and value-based care, stakeholders across the industry must understand the actuarial and analytical approaches that health plans use to effectively anticipate patient needs in a cost effective manner.
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